We at Buttons and Bows want you to be completely satisfied with your order.
If for any reason you are not, we will accept your timely return of unworn, unwashed, un-defective merchandise for a STORE CREDIT.
We are happy to help you with sizing by taking measurements for you! Just call or WhatsApp us! 732-998-9200.
Items must be back in the store within 7 days of when the package was delivered to you.
To request an RMA, please click here
Once your item(s) are received and inspected by us, we will issue you a store credit for the price you paid for the item, minus shipping fees.
We are not responsible for any returns that are lost or damaged in delivery.
Our mailing address is:
Buttons and Bows
72-41 141st Street
Flushing NY 11367
Several types of goods are exempt from being returned:
If we identify an unreasonable return pattern, we may restrict or refuse future transactions and returns from such customers.
All sale items are final sale.
Note: Policies are subject to change without prior notice.
We are not responsible for any lost or stolen packages after the delivery is confirmed via postal service.
If you have any defects or damages with your products, please contact the company directly as they are responsible for the quality of their products.
Items purchased online and picked up in store the same policy and store credit will be given.
You have 5 days from when you receive an email stating your order is ready for pickup to bring back any items to exchange.
There are no exceptions to this policy.
Effective 9/5/2020 6:00PM EST